Dutch security specialist Gemalto has announced that Zitouna Bank in Tunisia has selected its Dexxis Instant Issuance solution for on-the-spot EMV card personalization across the bank’s branches nationwide.
Zitouna is the first bank in Tunisia to introduce services adapted to Islamic financial practices. The newly opened bank is also the first in the country to offer instant issuance and on-the-spot delivery of payment cards that enable its customers to use their new payment cards immediately.
Gemalto, in cooperation with local system integrator Bull Tunisia, has installed the personalization stations, software and equipment, in ten Zitouna branches around the country.
“We decided to implement an instant issuance solution in order to greatly facilitate our clients’ subscription to a payment card,” commented a Zitouna Bank spokesperson. “Zitouna is extremely satisfied with the level of support that Gemalto provided, enabling the project deployment in record time – less than two months! ”
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“As a brand new bank entering the Tunisian market, Zitouna naturally aims to offer top-level service to its customers,” added Philippe Cambriel, Executive Vice President, Gemalto.“This project illustrates our capabilities and determination in accompanying our customers from A to Z, to ensure the full success of their new service rollout.”
