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March 11, 2013updated 04 Apr 2017 4:12pm

Western Union launches new apps

The Western Union Company has launched two new apps for the Western Union Speedpay service.

By Kitty Dann

The Western Union Company has launched two new apps for the Western Union Speedpay service.

The apps are intended to assist billers in introducing mobile payment solutions to customers.

The first, dubbed the Speedpay Mobile Payment App, is intended to help companies meet ‘evolving consumer bill payment preferences.’

Designed for companies in financial services, mortgage, insurance, cable and telecommunications specifically, it allows consumers to access and manage payments using various devices, including Android, iPhone and iPad.

The second app – integrated with mobile applications offered by iFactor – is designed specifically for billers in the utility industry. Customers can view and pay bills, monitor usage and track or report outages through their mobile devices.

David Shapiro, senior vice president, payments, Western Union, said: "Western Union recognises that consumers are seeking more bill payment options, and we are committed to providing a comprehensive set of payment solutions, including mobile apps, SMS, and mobile web, as well as walk-in, phone and online payment services."

According to the Western Union Payments Money Mindset Index, online and mobile bill payment are becoming increasingly popular, with 39% of consumers claiming they will pay more bills online in 2013.

Related articles:

Western Union expands into Myanmar

Western Union to run new e-payment solution on eBillme platform

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