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December 12, 2017

SunTrust joins Zelle

By Briony Richter

SunTrust has officially launched Zelle to enable safe and easy payments to consumers.

The move gives the bank’s Consumer Online and Mobile Banking clients access to a new payments network to send and receive payments seamlessly and quickly.

Anil Cheriyan, chief information officer at SunTrust Bank, stated: “SunTrust is proud to be an early adopter of Zelle and pleased that our clients can now look to us, their trusted bank, for convenient and secure payments, whether they want to split the check at a restaurant, pay the babysitter or send monetary holiday gifts typically in minutes when both parties are enrolled.

“SunTrust is committed to helping our clients gain financial confidence, and moving funds efficiently and effectively helps support that objective.”

SunTrust is replacing Popmoney with Zelle in a bid to enhance the consumer experience by offering fast payment capabilities and new services, such as the ability to split payments.

Clients of SunTrust can now exchange money, in minutes when both parties are enrolled, with consumers who bank at financial institutions within the Zelle network. Funds can be sent using just a recipient’s email address or US mobile phone number and are made available directly in consumers’ bank accounts.

SunTrust clients can access Zelle on the SunTrust Online Banking and the SunTrust Mobile App without paying any fees.

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