AsiaPay, an electronic payment service and solution provider in Asia-Pacific, has entered into a two way partnership with Semafone, a provider of secure payment technology for call centres, to provide a secure payment solution for contact centres.
The solution aims to provide existing and new AsiaPay customers with a secure way to make payments over the telephone throughout the Asian region.
Under the partnership, Semafone will provide AsiaPay’s PayGate product to its new customers in the region.
Additionally, AsiaPay will offer Semafone’s secure payment solution to merchants who accept credit or debit card payments over the phone.
AsiaPay said that its Payment Gateway features rich multi-channel, multi-currency, multi-lingual, highly customisable and expandable payment gateway solution.
The patented payment method of Semafone enables customers to enter card numbers directly into their telephone keypad when they make a payment over the phone.
Semafone CEO Tim Critchley said: "We are looking forward to working with AsiaPay to provide a comprehensive offering for contact centres in the Asian market. This is a great opportunity for the two companies to join forces and offer customers in the region a secure multi-channel payment solution."
AsiaPay CEO and founder Joseph Chan said: "This highly anticipated PayGate collaboration is a crucial outcome of the strategic partnership and marks the strengthening of the relationship between Semafone and AsiaPay.
"The choice of AsiaPay as the partner confirms the relevance and value of our own strategy, which is based on our advanced, secure, integrated and cost-effective electronic payment processing solutions and services."