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March 15, 2021

Poland’s Nest Bank chooses Fiserv to manage card programmes

By Evie Rusman

Poland’s Nest Bank has chosen Fiserv to power its debit and credit card programmes as part of the bank’s ongoing digital development.

Through the partnership, Fiserv will provide traditional and online card issuing, as well as fraud monitoring. This will enable Nest Bank to issue virtual payment cards quickly.

Agnieszka Porębska-Kość, member of the management board of Nest Bank, said: “We decided to choose Fiserv as our partner in the field of credit card outsourcing because we share common values: innovation, professionalism, and services at the highest level.”

Nest Bank specialises in financial services for micro- and small enterprises. Currently, it offers a range of products for retail clients, including deposit accounts and investment products.

Porębska-Kość continued: “We are a bank that focuses on digital customer service channels and develops them intensively. That is why it was vital for us to acquire an innovative partner such as Fiserv. We also appreciate the company’s contribution to shaping a modern cashless payment market in Poland, with emphasis on the security of card users.”

Card data migration 

Earlier this month, Nest Bank completed the migration of card data from the bank’s systems to Fiserv. Both cards and PIN codes remained the same and do not need to be replaced.

In addition, Fiserv will provide Nest Bank with transaction monitoring and data analyses to help ensure transaction security, identify suspicious transactions, and eliminate scams and fraud.

Krzysztof Polończyk, President of Fiserv Polska, said: “Consumers continue to rely on the convenience of card payments, and as they conduct more activities digitally services like online card issuing will continue to meet their needs for secure, convenient payments.

“We are proud to welcome Nest Bank as a client as they implement these services with the current and future needs of their customers in mind.”

The bank also announced it would continue to develop its digital capabilities by introducing new services available via the Internet and mobile channels, in which it will receive full support from Fiserv.

 

 

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