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May 18, 2020

HSBC HK credit cardholders can covert loyalty points into air mileage

By Evie Rusman

HSBC Hong Kong has announced that from today personal credit cardholders can convert their RewardCash into mileage free of charge.

Through the HSBC Reward+ app, customers will have access to gifts, vouchers and other redemption privileges. In addition, HSBC has removed the programme’s annual fee of HSK300 ($38.70).

Greg Hingston, Head of Wealth and Personal Banking, Asia Pacific HSBC, said: “HSBC Reward+ is a quintessential example of HSBC’s dedication to improving customers’ banking experience, especially when it comes to digital channels.

“To make card usage simpler, faster and smarter, we’ve removed the annual mileage programme membership fee, expanded the redemption options, and made it easier and faster to get rewards.”

Redeeming mileage

To redeem mileage, customers are only required to connect their mileage membership accounts with HSBC Reward+ once.

Connection with respective Asia Miles account and conversion into Asia Miles will be processed and completed in real time, allowing customers to book tickets immediately. From 19 May to 21 June 2020, customers will get 10% extra Asia Miles when they redeem through HSBC Reward+.

HSBC Premier MasterCard cardholders can also submit redemption requests for British Airways Executive Club Avios and Singapore Airlines KrisFlyer Miles via the HSBC Reward+. The mileage will be credited to their accounts within two weeks.

Amy Kam, Head of Cards and Personal Lending, HSBC HK, said: “We strive to continuously optimise customer experience in earning and redeeming RewardCash. With a wider range of redemption options, including air miles, gifts and shopping vouchers, customers can enjoy greater convenience.

“This is another step-up for HSBC Reward+ following the launch of various new initiatives including ‘Pay with RC’.  With the ‘RC Sharing’ feature, customers can help their friends and families to obtain their favourite rewards faster.”

Since launching HSBC Reward+ in 2018, the bank has added new features such as Pay with RC. Pay with RC enables customers to directly offset their statements or card transactions with RewardCash.


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