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March 30, 2015

Commercial Bank launches new online redemption portal

Commercial Bank of Qatar has introduced a new online rewards portal that allows its credit card loyalty programme customers to redeem their rewards points online.

By Verdict Staff

Commercial Bank of Qatar has introduced a new online rewards portal that allows its credit card loyalty programme customers to redeem their rewards points online.

Powered by Infinia Services & Solutions, the fully automated loyalty rewards portal, www.cbqrewards.com, will allow customers to redeem Commercial Bank reward points for flights, home furnishings, fashion, spas, electronics and much more.

The new platform will also allow customers to view and redeem their rewards points balance online, anytime, anywhere, without any paper forms to be filled and no waiting times at branches or retail outlets to receive or redeem vouchers.

In order to register on the new portal, the bank customers must register and activate their online Rewards account by visiting www.cbqrewards.com, clicking redeem your points and then choosing what to redeem their points for.

Additionally, cardholders will also be able to redeem their Rewards points for either FlyMiles, Accolades vouchers or simply transfer their points to other preferred airlines or hotel loyalty schemes.

Commercial Bank retail and consumer banking executive general manager Dean Proctor said: "By receiving e – vouchers on a customer’s phone or smart device, customers can now instantly enjoy the benefits of our enhanced online rewards programme and benefit from their use on our range of credit-cards.

"The real- time, personalized and state- of- the- art platform takes customer loyalty to the next level. Instant online redemption is already enabled through a partner network of over 900 airlines and 450,000 hotels worldwide, through FlyMiles and now through e- vouchers, which are easily redeemable at hundreds of Commercial Bank partner outlets across Qatar".

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