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February 19, 2020

CPI and Harland Clarke celebrate growth of Card@Once instant issuance

By Douglas Blakey

The Card@Once Instant Issuance solution from CPI Card Group and Harland Clarke is celebrating new growth milestones.

Through its successful partnership with Harland Clarke, CPI today serves more than 1,600 financial institutions.

Moreover, nearly 11,000 Card@Once printers are now in market with 6 million cards printed annually.

Card@Once launched nine years ago. It was the first instant issuance solution to be backed by a Software-as-a-Service (SaaS) model. Recognising the opportunity to transform the customer experience, Harland Clarke collaborated with CPI to bring Card@Once to its clients.

“Instant issuance has evolved over the years from being a key differentiator to a critical convenience, as consumers increasingly bring their on-demand expectations to the banking experience,” says Geoffrey Thomas, Chief Product Officer, Harland Clarke.

“We are pleased to work with CPI to help our financial institution clients stay ahead of the technology curve and delight customers with the benefits of instantly issued cards. We look forward to extending the value of SaaS-powered instant card issuance to many more branches for years to come.”

Over 2,000 printers sold in 2019

Through this collaboration between CPI and Harland Clarke, Card@Once has continued to experience growth and build momentum, with more than 2,000 new printers sold in 2019.

Card@Once also supports dual interface card solutions. This helps banks and credit unions accommodate the growing popularity of contactless payment trends among consumers.

Furthermore, it eliminates the need for banks to maintain their own software or servers to support instant issuance of new cards. CPI securely manages IT setup, support and maintenance for the cloud-based solution.

Lane Dubin, SVP and General Manager, CPI adds: “We are thrilled with the success of Card@Once. Its broad adoption is a testament to its ease-of-use and the exceptional 24/7 customer service supporting the solution.

“We continue to win new business with prospects while expanding our core integrations and business with existing customers. This further demonstrates the significant recurring value Card@Once provides to financial institutions.”


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