The digital, contactless payment trend will push the envelope on payroll

Andrew Garner, Senior Vice President/General Manager of Business Partnerships at Netspend discusses with Douglas Blakey and Evie Rusman the prospects and key priorities for the sector in 2021

The COVID-19 pandemic drove a huge increase in the number of people who want to pay in digital, contactless ways, and experts predict this trend will continue long after the pandemic is over.

This trend is not only impacting a large portion of the workforce, including 14.1 million American adults who are still unbanked and may not have access to these payment options – it’s also impacting their employers. This is especially apparent in service industries where tipping is a significant portion of wages.

We recently hosted a webinar with restaurant-industry pros where 93% said their customers are using less cash as a result of the pandemic, which leaves businesses in many cases with insufficient amounts of cash on hand to payout tips or expense reimbursements to their workforce at the end of their shift.

The silver lining of this story is that more employers – and thus more consumers – are making the switch to digital payments, opening the door to a myriad of new payments, savings and budgeting capabilities that support financial wellness and stability.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Andrew Garner is Senior Vice President/General Manager of Business Partnerships at Netspend