The new system requires fingerprint biometrics of the customer buying SIM cards for authentication against Computerized National Identity Card (CNIC) data held with National Database and Registration Authority (NADRA).
Following the verification, the SIM card will be activated. The entire process is done online and take about 15 seconds to complete.
Go deeper with GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
Zong CPO Sikander Naqi was quoted by dailytimes.com.pk as saying, "Zong is fully committed for the enhancement and improvement of security protocols in the telecommunication industry.
"Therefore, we have exhibited our corporate responsibility by establishing the Biometric Verification System at our customer care centres.
"This technology will be gradually inducted across all franchises and customer care centres of Zong around the country," Naqi added.
The Pakistan Telecommunication Authority (PTA) and the government of Pakistan have been seeking to establish technological measures to ensure the protection of customer information and cease selling of illegal SIMS in the country.
US Tariffs are shifting - will you react or anticipate?
Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.
By GlobalDataIn response, Zong has taken this effort under the guidelines issued by PTA.
