Xceed Group, an IT change consultancy, has teamed up with First Performance Global, a financial technology company, to bring a new cards engagement platform to the UK, Europe and beyond to address debit and credit card fraud problem.
Under the partnership, First Performance Global’s platform will be combined with Xceed Group’s IT change and transformational capabilities.
The integrated cards engagement platform will enable card issuers in the UK and Europe, Middle East and Africa (EMEA) to reduce fraud and operational costs, create new revenue streams and increase customer satisfaction and loyalty.
First Performance Global’s platform offers a strategic solution, which allows issuers to proactively manage fraud protection and prevention, card and travel controls and geolocation services.
Customers are offered real-time controls and self-service card management through the issuer’s mobile app, which give the flexibility to set parameters, monitor activity and initiate actions, such as turning their card on or off or establishing where their cards will work, offering security and peace of mind.
Apart from helping to reduce fraud, the platform addresses changes to open banking under PSD2 (revised payment service directives). First Performance Global’s platform will enable banks to meet PSD2 compliance requirements in a simple and secure manner way.
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Xceed Group founder and board member Gary Stewart said: “We are very excited about the prospects of this collaborative partnership and believe this solution can bring huge value to our core client base in the Financial Services sector and its customers.
“Our proven track record in implementing big change for Financial Services businesses makes Xceed Group an ideal fit to partner with First Performance Global to take this proposition to market.”