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August 19, 2021updated 20 Aug 2021 9:29am

Western Union expands in top remittance recipient Indonesia

By Mohamed Dabo

Western Union has entered a partnership with Bank Syariah Indonesia (BSI), a state-owned Islamic bank in Indonesia, to offer its services across more BSI locations in the country.

BSI was founded on 1 February 2021 as a result of merger between state-owned sharia banks which are subsidiaries of larger banks: BRI Syariah (of Bank Rakyat Indonesia),

BNI Syariah (of Bank Negara Indonesia) and Bank Syariah Mandiri (of Bank Mandiri). Western Union previously offered its services at more than 650 Bank Syariah Mandiri locations across Indonesia.

This significant expansion with BSI adds more than 750 additional locations to Western Union’s financial network.

Customers in Indonesia can now seamlessly send and receive money at more than 1,400 BSI locations in the country, connecting them to their loved ones in more than 200 countries and territories.

Offering cross-border remittance services in more locations across the country

K Premmananth, head of Singapore, Indonesia and North Asia at Western Union, said:

“We are very pleased to expand our relationship with BSI and offer cross-border remittance services in more locations across the country.

“At the heart of what we do at Western Union is connecting people, allowing them to move money around the world. With BSI we remain committed to maintaining the widespread service and working collaboratively to reach more customers together.”

Indonesia is among the top remittance recipients in the East Asia and Pacific Region

Kokok Alun Akbar, Retail Banking director at BSI, said:

“BSI is the largest sharia bank in Indonesia, and we are pleased to expand our services with a global leader such as Western Union

“Previously, we offered Western Union services at over 650 locations and are now glad to double the location count. Together we will continue to evolve the services we offer – working to make it easier, faster and more convenient for our customers to connect with their families and loved ones across the world.”

According to World Bank, Indonesia is among the top remittance recipients in the East Asia and Pacific Region in 2020. Western Union currently provides its services across more than 20,000 Agent locations1 across the country.

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