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October 27, 2020

Ulster Bank upgrades app with addition of new card payment controls

UK-based retail banking company and subsidiary of NatWest Group Ulster Bank is planning to introduce new card payment controls on its mobile app.

These controls will provide the app users with options to block and unblock certain payments on their debit cards.

The lender will add features including the individual on or off toggles, to allow users to block or unblock their card payments.

They can do so instantly for payments like subscription services, gambling transactions and more.

Cardholders can also block international transactions. This option prevents the use of the customer’s debit card in-store in another country.

It will also protect customers from unauthorised purchases of lottery tickets online and in-app as well as gambling transactions.

Further, telephony transactions, chip and pin payments, contactless payments, and subscription payments for Netflix, Spotify, Amazon Prime and gym memberships, can also be blocked and unblocked instantly.

However, gambling transactions has a 48-hour “cooldown period” before they can be blocked.

Ulster Bank head of everyday banking Lisa Slattery said that the controls “give our customers greater choice when it comes to using their Ulster Bank debit cards, enabling them to select what types of transactions they are most comfortable with”.

“Not only is it convenient, but it can also offer customers greater peace of mind should their bank card fall into the wrong hands.”

Moreover, customers receive push notifications if their transactions are declined when the block is in place.

Ulster Bank was recently in the news for its decision to cut 266 jobs due to rising cost pressures amid the Covid-19 pandemic.

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