Philippine Long Distance Telephone (PLDT), through its corporate wireless enterprise subsidiary Smart Enterprise, has launched a new suite of M2M (machine-to-machine) solutions to benefit the credit, sales, and mobile payment operations for local businesses.
According to PLDT, the new suite of M2M solutions which include Smart M2M Credit, M2M Sales, and M2M Pay will expand M2M offerings in the mobile platform, digitizing operations for credit investigations, sales monitoring, and wireless card payments.
The Smart M2M Credit solution is a mobile credit investigation app with tracking features required by credit investigators, while the Smart M2M Sales solution is a mobile customer relationship management tool that provides field personnel with relevant information and automates sales processes to enhance customer experience.
Smart Enterprise product marketing head, Chet Alviz, said: "The Smart M2M Credit gives credit institutions the benefits of digitizing manual processes allowing for faster approvals for loan applications."
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Alviz added that M2M Sales app offers full and relevant features for sales teams to maximize their mobility in meeting the needs of their clients and will also allow for a single view for each of their customer’s profile to easily access and get information of their clients.
The company said that M2M Pay solution will expand the card payment modes of merchants and other businesses with the bundled card swiper dongle, iOS and Android devices, and connectivity.
"This solution is an affordable alternative for businesses, particularly independent merchants, to accept card payments from their customers, compared to purchasing expensive POS machines," added Alviz.