Nearly 700 people were charged twice while
purchasing tickets for the London 2012 Olympics thanks to a
processing error.

Ticketmaster, the company responsible for the
tickets sale, was informed by customers who noticed the error while
buying tickets in the initial phase of the ‘second chance’
sale.

The company said the error led to
overdraft charges on debit card purchases. This has now
since been resolved and all those affected have received
a refund.

“We are aware of a Ticketmaster processing
error affecting a small number of customers who purchased tickets
during the London 2012 Olympic Games second chance ticketing
process,” said Ticketmaster in a statement to CI.

“This resulted in recent payment for tickets
being processed in error twice on 6 July 2011. As soon as this
issue was identified, a credit was actioned immediately to fully
refund the second payment into the same account, which customers
will see on their card statements. We would like to offer our
apologies for this error and any inconvenience caused.”

Ticketmaster refused to comment on the
processing error in more detail when contacted by CI.

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