Nodaway Valley Bank has chosen Verifi’s Cardholder Dispute Resolution Network (CDRN), an end-to-end payment protection and management solutions, to combat fraud and mitigate chargebacks for its customers.

Verifi’s suite of services empowers issuing banks to work directly with merchants to access critical dispute data and settle the matter before a dispute becomes an expensive chargeback.

Verif said that its CDRN ‘closed loop’ process directly integrates with issuers, providing unmatched service, quality and accuracy for merchants in collaboration with issuers to settle disputed payments and minimise chargebacks and cardholder dissatisfaction.

Additionally, the CDRN offers the highest level of true chargeback protection, as it given merchants with visibility into fraud and non-fraud customer disputes in near real-time.

Verifi CEO Matthew Katz said: “Chargebacks continue to be a huge challenge to our entire industry. Our partnership with Nodaway Valley Bank expands our network coverage in the mid-size bankcard market, consistent with our strategy to provide the broadest support and protection to merchants and issuers of all sizes.

“We are pleased to be working with such an historic institution to provide greater value to their merchant and consumer customers.”

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