m-banking
NCR has added mobile banking to its product line-up, a move the
payments hardware and software vendor said reflected a “growing
hunger” among consumers for a seamless banking experience. Backing
its view, NCR said more than 90 percent of respondents to a recent
survey of US and Canadian consumers it had sponsored indicated they
would value combining mobile devices with the internet and ATMs in
order to improve their service experience.
Go deeper with GlobalData
To facilitate its move into mobile banking, NCR has announced that
it will integrate technology developer MShift’s mobile banking
technology into its internet banking platform, a strategy NCR
e-commerce general manager Greg Hanson said would enable NCR to
offer a “highly customisable and fully mobile internet banking
solution”.
NCR represents another major technology partner for MShift, adding
to MShift’s partner-list that already includes Corillian,
Hewlett-Packard and Metavante. Founded as a venture capital
start-up in 1999, US-based MShift’s primary investor is Japanese
mobile content provider Mobilephone Telecommunications
International.
Platform-agnostic solution
NCR said its rationale for partnering with MShift was that unlike
other mobile banking solutions that are often tied to a specific
mobile phone carrier, the MShift application works with any mobile
phone or mobile device that has internet and/or text messaging
capabilities.
US Tariffs are shifting - will you react or anticipate?
Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.
By GlobalDataPamela Livingston, MShift’s business development director,
explained to EPI that MShift’s operating system detects in real
time the device being used and the user’s screen will display
according to that device.
In general, said Livingston, the MShift mobile banking solution is
offered in two packages: Basic and Premium. The Basic package
includes account balances, transaction histories, transfers, bill
pay, bill cancellation, view pending payments and bill pay
histories. Premium includes five additional features: text message
banking, ATM locators, branch locators, interest rate information
and a bank contact facility.
MShift’s mobile banking solution has been adopted by 45 US banks
and credit unions, said MShift CEO Awele Ndili. Outside the US, 60
different institution types have adopted MShift systems for
financial and mobile commerce applications.
