US-based card company Luxury Card has rolled out the latest version of its mobile app that offers instant access to its Concierge specialists via chat round the clock.
Available for iPhone and Android users, the upgraded version of the Luxury Card App will allow cardholders to exercise better control over messaging and enjoy improved access to VIP offerings.
The cardholders can enable and disable new settings for the type of push messages they want to receive without losing key information about new offers and perks.
Now, the cardholders will get preferential treatment while reserving tables in selected restaurants across the globe.
Besides gaining special access to kitchen tours or wine cellars, the cardholders will also enjoy a complimentary chef-inspired amuse-bouche, appetiser, dessert, or wine tasting.
Luxury Card vice president of customer experience Marina Kissam said: “We have seen extensive downloads of the app among our customers. This release offers more content and new features that put the customer in control of how they receive our notifications.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below formBy GlobalData
“We want to keep our customers informed of exciting new benefits without being disruptive—this release strikes that balance.”
“Instant access to our trusted Concierge agents via chat is convenient and saves our customers time—that type of service is invaluable,” Kissam added.
Through the app, the cardholders can use account management tools while gaining access to Luxury Card’s social media community to keep abreast about products and services in auto, fashion, beauty, technology, travel, and design.
Luxury Card caters to the needs of the premium credit card market. The company offers the Mastercard Gold Card, Mastercard Titanium Card, and Mastercard Black Card.