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May 8, 2020

Covid-19 crisis: Western Union slashes remittance fee by 50% for essential workers

Western Union has temporarily slashed fees by 50% for front-line responders and essential workers using its payment services to transfer funds globally.

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The option will be available for the next two weeks for essential workers sending money through any of the company’s digital channels.

The fee reduction will apply to all transactions initiates in the company’s digital-enabled countries at westernunion.com or via the Western Union app.

Valid with transfer code THANKS2020, the fee reduction option is available to medical, police, and fire department professionals.

Essential workers across food, transport, utility, and other essential industries, including manufacturing and construction can also make use of the facility.

“The promotion is a small tribute by the company to these customers for their endless commitment to their local communities and dedication to maintain the infrastructure and resources necessary to keep local economies afloat, the company said in its press statement.

According to Western Union’s business intelligence over 65% of global citizens working and living across the world occupy roles as first responders or in essential service industries.

Western Union president and CEO Hikmet Ersek said: “When the world stopped, our first responders and essential workers kept going.

“They have continued to show up, day after day, to make it possible for our communities and economies to carry on.”

Western Union, last month, expanded its digital money transfer services to over 75 countries.

Recently, the company also rolled put a phone-based concierge service Digital Location to enable customers to conduct digital transactions from their homes and home-delivery of remittance funds in some markets.

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Navigate your business through the ‘new normal’

COVID-19 continues to dominate headlines the world over. It has already affected our lives forever. The way we work, shop, eat, seek medical advice, and socialize will all be different in the future. Quite how different remains to be seen, but all industries must plan for multiple eventualities.  Faced with an explosion of conflicting information on how to plan and implement successful recovery strategies, decision-makers are in dire need of a single, reliable source of intelligence.   GlobalData’s COVID-19 Executive Briefing gives you access to unparalleled data and insights to successfully navigate the uncertain road to recovery across the world’s largest industries. Understand every aspect of this disruptive theme by delving into: 
  •  COVID-19 infection update, with statistics on the spread, testing by country, as well as the latest data on vaccines and therapeutic developments 
  • Economic impact overview, covering stock market indices, GDP, unemployment rates, policy responses & GlobalData’s economic recovery scorecards 
  • Sector developments, with access to sector insight summaries, cross-sector indices and the leaders and laggards in each industry vertical 
Whatever your company’s imminent strategic plans, the long-lasting impact of COVID-19 must not be overlooked. Find out how to futureproof your business operations – download our report today. 
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