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February 28, 2019

Citi PayAll enables additional payment services on mobile with credit cards

Citigroup has unveiled a new service that will enable its customers to make one-off or recurring mobile payments using credit cards.

Dubbed PayAll, users can access the new offering via the Citi Mobile app.

Initially customers can use the service for rent and education payments. These are usually managed through recurring bank transfers.

From next month, PayAll will add support for more spend categories such as taxes, electricity bills and condominium management fees.

On top of that, customers will earn rewards on their spending. In addition, customers do receive a small fee to use the service.

The service is currently available in Singapore, where it had a beta-launch last November.

Since the launch, most of the users made monthly recurring payments with the service.

PayAll reported average transactions of nearly $3,500 in Singapore in rent and education spend categories.

Plans are on to roll out the service in Hong Kong, UAE and Thailand later this year.

Citi Asia Pacific head of cards and unsecured lending Sergio Zanatti said: “We are proud to be the first bank across the region to offer the benefits of Citi PayAll for our customers.

“Building leading capabilities using technology and offering solutions digitally, particularly on mobile, is at the core of our digital strategy and customer experience focus.”


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