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May 8, 2014

BMO apologizes to MasterCard customers over service disruption

Bank of Montreal (BMO) has tendered an apology to its MasterCard customers who are witnessing a service disruption and are unable to access accounts as well as their credit cards.

By Verdict Staff

Bank of Montreal (BMO) has tendered an apology to its MasterCard customers who are witnessing a service disruption and are unable to access accounts as well as their credit cards.

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BMO has promised to resolve the glitch as soon as possible.

Scores of other BMO customers who’ve seen their credit cards rendered useless or online banking information become inaccessible have been badgering the bank as well as MasterCard over the matter.

Many of those who have been turned away by BMO’s seemingly overwhelmed customer service phone lines are turning to Twitter.

BMO spokesperson Ralph Marranca was quoted by globalnews.ca as saying that, "the disruptions were related to "systems work, which resulted in some errors processing payments to MasterCard accounts."

"Unfortunately, this has led to higher than normal call volumes," Marranca said in an email message.

"Those attempting to view credit card info on online/mobile banking may experience [temporary] interruptions," the bank’s feed said.

Free Whitepaper
img

Disruptive start-ups to watch out for

2021 was a record-breaking year, with more businesses breaking into the billion-dollar club. Many start-ups have achieved or retained the unicorn status by the end of the year to reflect nearly a fivefold growth from that in 2020. This boom can be linked to a financing frenzy spurred by the quick adoption of technology and innovative solutions by start-ups gaining traction in response to the pandemic. However, the start-up ecosystem is now facing turbulent times for fundraising as investors seek long-term business strategies, valuations, and a route to profitability amid uncertain market circumstances. Nevertheless, 2022 has the potential to carry forward the momentum with multiple entities having a fair chance of being in the right place when aided by the right technologies. GlobalData leverages the power of alternative data to examine the health of start-ups across multiple dimensions including the quality of their innovations, market presence, and the funding they can attract. This helps our clients to analyze the disruptive potential of start-ups for early alliances, investments, and acquisition prospects to develop future-proof strategic roadmaps for a competitive advantage. Read our report and gather insights on the following topics:
  • Recent Unicorn trends
  • Unicorns in 2022
  • Future Unicorns
  • Start-ups to watch out for
Start-up ecosystem outlook by top geographies
by GlobalData
Enter your details here to receive your free Whitepaper.

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