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August 18, 2014

ANZ launches digital card PIN service ANZ Internet Bank

The Australia and New Zealand Banking Group (ANZ) has launched a digital card PIN service, ANZ Internet Bank.

By Verdict Staff

The Australia and New Zealand Banking Group (ANZ) has launched a digital card PIN service, ANZ Internet Bank.

Eliminating requirement to visit a branch, the new service enables ANZ Internet Banking and ANZ goMoney customers to set their card PIN numbers for personal Visa Debit, EFTPOS and credit cards online.

The new service also features a ‘Statement stopper’ which gives customers the option to turn off their paper credit card statements through Internet Banking.

It also offers credit card statement alerts, which allows users to choose to receive a text or email notification when their next statement is available, showing how much to pay and when.

Using the new facility, automatic payments can be made between customer’s own accounts and to payees.

ANZ retail and business banking managing director Fred Ohlsson said: "Customers now have the convenience of being able to set or change their PIN from their chair, on the bus, or wherever best suits them.

"We get around 70,000 PIN requests each month, so this new feature means that our branch staff will have more time for helping customers with their more complex banking requirements.

"We’re also conscious of our environmental impact, so giving the customers the choice to turn off their personal credit card paper statements will further reduce our footprint.

"Over 50,000 customers have already moved to electronic statements for their cards."

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