American Express (AmEx) has announced a reward scheme using social gaming to reward customers using its cards abroad.

Using the scheme, travellers can accept policy-related "missions", such as booking a preferred supplier, booking in advance, booking a hotel at the time of air booking, and booking using a company’s approved payments method.

If the traveller is successful at completing the mission the program rewards the traveller through status, badges, and leaderboards or via their company’s internal recognition program.

Other solutions include; AmEx integration with Trip Case, a travel itinerary management app; mobile interface for Ax Connect, and a travel disruption management tool.

The Trip Case integration will feed trip details from AmEx into the TripCase account of AmEx customers.

The update to the AX CONNECT includes features such as customised two-way messaging, automatic alerts, and GPS location services.

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Kim Goodman, president of American Express Global Business Travel, said: "Because of our strong technology foundation and proprietary data assets, American Express is able to deliver solutions that enhance travel and expense management by reaching our customers on the platforms and applications they use in their daily lives."


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