American Express Global Business Travel has selected revenue management firm SunTec’s Xelerate billing system to provide better experience to its corporate clients.
SunTec billing platform, which is flexible to onboard new geographic regions, will weave data locked in various modern billing systems to create relevant offers for American Express GBT’s corporate clients.
According to the GBTA Foundation, over 500 million trips being made in the US in this year.
American Express GBT vice president of billing strategy Michael Konstas said: “We chose SunTec’s technology to support our global billing needs.
“SunTec’s technology, Xelerate, has the ability to bring together all types of data from systems of engagement and record. Global standardisation of our capabilities is a key GBT objective that helps us provide a seamless experience to our clients’ travel managers.”
SunTec CEO Nanda Kumar added: “Our services will assist American Express GBT to be able to predict what their customers want, when exactly they want it and how much it will cost.
“Having an accessible, universal data strategy brings the best out of the rich information held in legacy and modern IT systems. This strategy is core to every organisation that cares about customer retention and growth. An accessible data platform also makes regulatory compliance much easier to achieve.”