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December 19, 2013updated 04 Apr 2017 4:09pm

A quarter of global airlines now take mobile payments – WorldPay

The number of global airlines that take mobile payments has increased to 25%, up 10% from 2012.

By Ellie Chambers

The number of global airlines that take mobile payments has increased to 25%, up 10% from 2012.

A survey of airlines by WorldPay found that acceptance of mobile payments is now up to 25% and 57% of airlines said mobile had the greatest potential to drive revenue over the next two years.

Mike Parkinson, VP of airlines at WorldPay, said: "Airlines have recognised the revenue opportunities of mobile, and are now focused on improving their mobile offering.

"Over the next two years we can expect to see significant developments in this space, with new innovations in the ways consumers purchase tickets and services via mobile devices from airlines."

The survey also revealed that nearly a third (32%) of airlines are planning to offer mobile payments in the next two years, with many planning to also accept e-wallets (29%) and online bank transfers (29%).

86% of airlines in 2013 offered discounts or rewards for customers using alternative payment methods to credit cards; an increase from 55% in 2012, and 88% of airlines believe enabling alternative payment methods is critical for revenue growth.


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