5th Dimension Logistics, a payment software company, has launched a new feature called the Card Account Updater within the 5th Dimension payment gateway.
The account updater will enable merchants to automatically retrieve updated credit card information directly from the card issuer reducing product and service interruptions when consumer’s cards expire while subscribed to a recurring billing plan.
The service will help merchants by lowering operating costs through the reduction of call centre expenditure to reach customers at their convenient time to collect updated payment information.
5th Dimension CEO Matanda Doss said: "We have streamlined a long standing subscription billing problem by automating the process of updating expired credit cards. In terms of overall operational efficiencies, it is one of the simplest, yet most powerful ways to help our partners and clients run their businesses."
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