ATMs
Over the past 18 months, US ATM manufacturer Diebold has been
assembling an array of US patents on inventions it believes will
significantly advance banking applications run by mobile devices by
enabling customers to interact directly with their bank’s ATMs in
ways that could change where, when and how often they bank.
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“Diebold’s new patented technology has the potential to offer
myriad applications to boost the convenience and personal security
factors of using an ATM,” said Jim Block, Diebold’s director,
global advanced technology. He added that the new technologies
covered by the patents will allow consumers to use their mobile
devices to locate and get directions to the nearest ATM, order cash
withdrawals remotely, generate electronic cheques to pay for goods
or services, transmit wireless payments and conduct other
transactions more securely and conveniently than they do
presently.
According to Diebold, the specific features of the
patents:
• enable mobile devices to interact directly with an ATM and a bank
system to allow a customer to order cash withdrawals from a mobile
device. The technology offers protection against card-skimming or
PIN surfing at ATMs, since a customer’s mobile phone becomes his or
her input device to the ATM;
• enable mobile devices to be used in a check-out or bank
environment in order to make payments using secure electronic
cheques;
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By GlobalData• define how a wireless device can communicate with a bank network
to dispense cash and assess a customer’s account for the value of
the cash dispensed;
• enable bank ATMs to communicate with mobile devices and could
also allow two or more customers to simultaneously conduct
transactions with an ATM; and
• enable a user of a wireless device to interact with an ATM by
using the wireless device’s display and keypad instead of the
display and keypad on the ATM.
No provider is offering systems with the features covered by these
patents, said Diebold.
“Diebold is in discussions with technology partners that could
bring these applications closer to reality,” said Block.
“The know-how to marry mobile devices to ATMs has been lab-tested
by Diebold’s engineers and could be in users’ hands within three to
five years, facilitating faster ATM transactions and more of them,
in more places and at more hours, with greater peace of
mind.”
