Ubiquity Global Services, a payments services outsourcing organization, has entered into a strategic partnership with Meta Payment Systems, a division of MetaBank, to provide payment services for the later.
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Under the partnership, Ubiquity will provide live voice customer care, an interactive voice response (IVR) solution and disputes and chargeback management services for Meta Payments Systems.
Meta Payment System senior vice president of product management Scott Scovel said: "The partnership with Ubiquity supports Meta Payment System’s growth strategy while assuring for the integrity of the customer experience."
Ubiquity CEO Ray Iglesias added: "Meta is one of the most important institutions in the emerging payments space, and we are happy to be a part of the company’s growth story.
"We look forward to adding significant value by leveraging our deep expertise in the payments servicing arena and helping Meta to continue delivering world class customer service to its customers."
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