TSYS, a US-based payment solutions provider, has launched its risk management solution, dubbed TSYS Alerts, for clients in Europe.
The platform will give cardholders real-time, on-demand information via push notifications, SMS text messaging, voice messages and email.
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The multi-channel solution, which provides cardholders account information such as available balance, credit limit and payment due dates, will enable users to request account information by sending a predefined keyword text.
TSYS group executive, strategic markets, issuer product group John Goodale said: "With the prevalence of today’s digitally engaged consumer in mind, TSYS Alerts helps our clients strengthen their risk management strategy and improve their cardholders’ experience by making them active participants in managing their accounts and preventing fraud.
"The new push notification functionality enables payment providers to effectively engage their cardholders with relevant and up-to-date account information strengthening the overall customer experience."
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