RBS basic accountholders are soon to be barred from using ATMS
operated by rival banks.
Customers with basic accounts are already
restricted from having an overdraft or using a cheque books and
they will now also be limited to using RBS, Natwest, Tesco or
Morrisions card machines.
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RBS has said it made the change because is it
not able to recover the costs incurred from RBS customers using
other banks’ cash machines.
In response to the decision, Marie
Burton,afinancial inclusion expert at Consumer Focus,said itis a
kick in the teeth for many of the bank’s vulnerable
customers.
“We would call on RBS to
re-consider this move which will exclude its basic bank account
holders from using the majority of the UK’s free cash machine
network,” said Burton.
She added that short-sighted moves such as this will only help
to reverse the good work that has been done by the banking sector
to reduce the number of people without bank accounts.
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By GlobalData“People living in rural areas deserted by bank branch closures
may not have the option of other ATMs nearby.”
