Pure Commerce and Citibank Singapore have deployed an integrated payment solution with MICROS Payment Gateway in the Grand Hyatt Singapore and other hotels.
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The MICROS Payment Gateway is a payment solution designed to specifically facilitate integrated payment support for the MICROS suite of enterprise hospitality products, including OPERA, MICROS 3700, MICROS 9700 and Simphony.
The solution enables the hotels to manage point-of-sale, customer service and card payment systems with one fully integrated terminal, simplifying payment processes and enhancing guests’ overall experience.
Jacquelyn Tan, managing director and head of credit payment products at Citibank, said: "Providing our hospitality customers with an unparalleled experience and services that are directly relevant to their needs are top priorities for us at Citibank.
"Our strategic partnership with Pure Commerce and MICROS enables us to offer hotels in Singapore a world-class payment solution that is efficient and secure.
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By GlobalDataThe MICROS Payment Gateway supports Pure Commerce’s fxCHOICE dynamic currency conversion (DCC) service, which gives the hotels the ability to display and convert payments made by foreign cardholders from Singapore dollars to their home currency at a competitive exchange rate when checking out.
This feature will help the hotel operators to enhance customer service by reducing currency confusion often faced by foreign guests when making a payment.
The Ritz-Carlton, Millenia Singapore and the Singapore Marriott Hotel were other hotels to go live with the integrated solution.
