Multi-State Insurance Services, a general agency specializing in personal automobile and homeowners insurance, has selected ProcessOne to manage its payment processing and daily cash reconciliation.
Developed by One, Incorporated, ProcessOne will reportedly improve Multi-State’s billing and payment processes, both internally and externally. An intuitive user interface will enable them to provide a higher level of customer service.
Automated payment processing and routing will streamline workflow for their staff. ProcessOne will also reduce the complexity and cost of PCI compliance, eliminating data security concerns.
Raimundo Ruiz, president and CEO of Multi-State, said: "Our commitment to our customers drives us to look for ways to improve processes at every level. ProcessOne will give our insureds real time access to their policy information and enable them to make payments in a secure environment.
"Their product is truly unique in the marketplace and the expected savings made it an easy decision for us. Additionally, its ease of use and reporting capabilities will streamline reconciliation and reduce expenses."

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By GlobalDataSource: PRWEB