Monarch Airlines has blasted its rivals for “stinging” customers
with hidden fees as it makes moves to abolish debit card fees and
cap credit card fees for booking flights.
All customers using debit cards to book Monarch flights will
incur no booking fees, while those using credit card will be a £10
($16.31) fixed fee, regardless of the value of the transaction and
the number of people travelling.
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Monarch is in negotiations with credit card companies to reduce
fees further and has pledged to further reduce the amount it
charges customers upon the successful completion of such talks.
“In these difficult economic times, there is absolutely no
justification advertising one fare and then stinging consumers with
hidden excess charges,” said Conrad Clifford, CEO of the Monarch
Group.
“We would prefer not have to charge customers for using any payment
cards at all. But by abolishing debit card fees
and introducing a flat fee for using credit cards, we are
doing everything we can to be transparent and fair to our
customers.”
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By GlobalData
