UK-based Metro Bank are to implemented banking
software systems provider Temenos’ ARC Mobile platform as it looks
to move into the m-payments space.
Through the usage of ARC Mobile Metro Bank can
deliver a larger set of mobile services including alerts,
interactive enquiries and payments.
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Metro Bank claims Temenos’ advanced mobile
banking solution forms a vital part of the bank’s broader customer
channel strategy in support of its customer service
proposition.
It is expected that the bank will deploy ARC
Mobile towards the end of the year.
“ARC Mobile will give us a flexible, secure
mobile solution so we can extend our services and put Metro Bank
securely and conveniently in the pocket of each and every
customer,” said Aisling Kane, COO at Metro Bank.
“It will allow us to build on our market
differentiation through exemplary simple self-service and exciting
new areas including payments. Temenos’ support of the latest range
of Smartphone handsets was a key factor in our decision to select
ARC Mobile; we need a solution that will evolve with the mobile
phone market in order to fully utilise this channel and deliver
best in class services for our customers today, tomorrow and in the
future.”
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By GlobalDataARC Mobile now offers full support for all
smartphone platforms, including WindowsPhone7, iPhone, Android and
Java platforms including BlackBerry.
