FlexFactor, known for its real-time payment decline recovery solutions, has teamed up with Valor PayTech, a provider of omnichannel payment technologies. 

This alliance aims to enable merchants using Valor PayTech’s solutions to integrate FlexFactor’s decline recovery service, reducing transaction declines. 

The AcceptIQ platform, developed by FlexFactor, employs AI and predictive analytics to identify and recover up to “30%” of customer transactions that are erroneously declined.  

Valor PayTech’s platform users are expected to see a decrease in lost sales and an increase in customer retention, the press release said.  

With the integration, merchants can recover a percentage of failed transactions in real-time, increase their revenue without modifying their existing payment flow.  

FlexFactor’s offering extends to real-time, post-authorisation recovery for both one-time and subscription-based transactions. 

The integration is currently available to all merchants using Valor PayTech’s payment solutions.  

FlexFactor CEO Elio Vitucci said:  “Merchants and ISOs need seamless, intelligent solutions that drive revenue without adding operational complexity. Valor PayTech is a forward-thinking partner that shares our commitment to empowering businesses with technology-driven payment solutions. By integrating our real-time recovery technology into their platform, we are enabling merchants to maximise revenue effortlessly and strengthen customer relationships.” 

Valor PayTech CEO Eric Bernstein stated: “Partnering with FlexFactor allows us to take our platform to the next level by ensuring that merchants don’t lose revenue due to unnecessary payment declines. Together, we are delivering a best-in-class solution that benefits ISOs, merchants, and their customers alike.” 

Last month, FlexFactor partnered with Spreedly, aiming to help merchants recover sales lost to false declines.