The international payments division of Equiniti Group has teamed up with financial messaging services provider SWIFT to enhance customer experience.
Equiniti Business Payment Services signed the agreement with SWIFT at Sibos London 2019, the annual banking and financial conference.
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As part of the collaboration, Equiniti Business Payment Services joins SWIFT Alliance to deliver a suite of products and services including cost-effective payment methods.
It will enable Equiniti Business Payment Services’ cross-border service to offer customers with the ability to stop and recall payments.
Additionally, it will help the cross-border service, which leverages SWIFT gpi technology, to accelerate turnaround time in resolving failed or pending payments.
Equiniti customers can now access an interface, supported by SWIFTRef, to search and view all the variables linked to a particular currency and payment method across countries.
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By GlobalDataFurthermore, the partnership with SWIFT will enable Equiniti to validate input data related to the payment method and other associated details. The service will also offer real-time feedback to ensure the entry of information is in accurate format thereby improving processing rate.
Equiniti Business Payment Services MD Mark Churley said: “Payments is at the core of our business and as a Group we are responsible for processing over £100bn in value each year.
“We are delighted to be partnering with industry leaders SWIFT. This partnership provides us with new innovations which will transform our customer offering, domestically and internationally.”
