AEON Thana Sinsap (Thailand) Public Company has selected US-based financial services corporation Diebold to enhance the loan payment process for its customers.
As part of the deal, AEON will add 100 customised Diebold Opteva 378 cash recycling automated teller machines (ATMs) featuring integrated coin dispensers to its products range.
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Besides delivering superior customer experiences, Diebold ATMs will also enhance the cash management process of AEON.
Additionally, AEON customers will be able to quickly make loan payments by using the self-service terminals without having to wait in teller lines.
According to Diebold, the ATMs will accept, validate and denominate deposited cash, which will be reused to extend the availability of the ATMs for consumers thereby reducing cash management costs for AEON.
AEON marketing department senior vice president, Supattra Rugkhumkaew, said: "Diebold’s cash recycling ATMs will enhance our customer experience allowing them to conveniently perform their transactions around the clock.
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By GlobalData"The cash recycling technology will also drive efficiency by reducing the frequency of our self-service terminals replenishment visits. Reducing our cash management oversight will ultimately result in operational cost savings for the company."
AEON provides retail financial services, including credit card and personal loan services with more than 6.7 million cards.
The Bangkok-based company operates 107 branches and 399 ATMs nationwide and supports more than 15,800 dealers providing financial services to AEON cardholders.
