American Express has introduced its new voice driven capability Amex skill for Amazon Alexa to enable consumers to access information about eligible cards linked to Amex online account.
Amex skill brings select experiences of AmericanExpress.com and the Amex mobile app to Alexa, a virtual assistant of Amazon, within devices like Amazon Echo and Echo Dot.
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American Express said that the offering will be available to all eligible US Consumer and OPEN Card Members with an American Express ID and Password.
Card members with an Alexa-enabled device can also check their account balance, review recent charges and make a payment through voice commands by linking their Amex account.
Amex skill for Alexa also connects with Amex Offers ecosystem to allow cardholders to browse limited time offers and add offers to their eligible cards, the company added.
American Express senior vice president for enterprise digital Luke Gebb said: “We first introduced a partnership with Amazon in 2010 that enabled our Card Members to use Membership Rewards for purchases on Amazon.com. Today, we’re bringing another element of the Card Member experience to Amazon with the introduction of the Amex skill for Alexa.
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By GlobalData“Our Card Members are redefining how they engage with our brand across the digital platforms of their choice, and we want them to have great experiences wherever they are.”
Amazon Alexa director Rob Pulciani said: “We’re excited that the American Express skill is coming to Alexa. With the Amex skill for Alexa, Card Members are just a question away from getting account information, offers, and more.”
