All articles by Douglas Blakey
Douglas Blakey
From final whistle to first tap: How fans turn hospitality into the home crowd
Sport continues to be one of the strongest catalysts for hospitality growth and venues that invest in reliable payment technology optimise the customer experience, explains Melinda Roylett
Embedded payments are the antidote to soaring cart abandonment
Hemlata Narasimhan discusses why traditional checkout processes are failing modern consumers – specifically Gen Z and millennials who expect frictionless digital experiences
Unlocking payment revenue for EU fintechs: Acquiring BIN sponsorship – owning your payments
Philip Harding examines the unique challenges and opportunities in the European market and highlights potential new revenue streams
Expanding into the US: What global payments companies need to know
Brian Muse-McKenney explores key considerations for companies looking to expand into the US and sets out the opportunities available and what it takes to be successful in an evolving regulatory landscape
AI won’t ‘eat’ embedded payments in SaaS: It will make it more valuable
Amid some concerns that AI could upend traditional software business models, creating pressure points across the tech landscape, Chris Jones offers a contrarian, expert view, focused specifically on vertical SaaS platforms with embedded payments
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Infrastructure is the missing link for stablecoins
Despite the promise of stablecoins, Steve Cook argues that they are exposing the limits of legacy banking infrastructure, which could limit their impact
Why the next wave of payments innovation starts with fiat resilience
Reliable, supervised and traceable settlement under shifting political and regulatory rules and why, explains Teresa Cameron, the competitive advantage now lies in ‘fiat resilience’
Why issuers are reaching their breaking point with legacy systems
Alex Kelly assesses the commercial and operational pressures facing issuers in today’s digital-first market and highlights the real risks of staying on legacy platforms, beyond the obvious tech debt
From invisibility to inclusion: Fixing the hidden barriers in credit access
Michele Tucci explores why financial exclusion continues to persist even as digital banking expands globally
What you learn when you watch how people pay
Melinda Roylett, MD at Lloyds Merchant Services, explores how businesses can act on what payment data reveals to secure a quiet competitive advantage