All articles by Douglas Blakey
Douglas Blakey
Instant payments are the new standard: Can banks keep up?
SEPA IP is more than a compliance and while the 2027 deadline for non-EU institutions may seem distant, the time to act is now, explains Nadish Lad
Accounts receivable: From neglected function to strategic imperative
AR teams are undervalued and underappreciated across businesses despite the role they play in keeping operations moving. Kush Shah sets out the case, not just for modernisation but how business values and supports AR
Doing good without doing harm: Identifying the hidden risks of digital donations
Peter Reynolds explores how terrorist organisations like ISIS are exploiting digital donations to shell charities to finance terror operations and circumvent global sanctions
Do we have to accept fragile B2B customer loyalty?
In an era of seamless digital convenience, B2B customer loyalty is more fragile than ever, warns Martha Salinas. But there are things you can do to help
Real-time payments: The new standard for cross-border finance
Nina Papazyan explains how RTPs are accelerating global money movement, opening up liquidity for financial institutions, and enabling true 24/7 financial inclusion across markets
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Why embedded finance is the next growth frontier for banks and merchants
Merchants of all sizes and in all sectors must adapt to meet changing customer expectations and leverage new technologies to drive growth, explains Ross Taylor
Beyond SEPA: The true impact of payment fragmentation for payroll providers
Eddie Harrison sets out the limitations of payments orchestration and explains why payment curation Is key to effortless global growth
Navigating the new age of tourism with contactless payments
José Luis Arias explains why a seamless payment experience is key for a flawless customer experience across contactless cards, mobile wallets, and QR-based payments as the summer season gathers pace
Instant payments: beyond compliance to commercial growth
Marie-Christine Diaz explores why fraud prevention is the key to trust, adoption and opportunity in the age of instant payments
Payments : A powerful loyalty-building tool
Jean-Philippe Niedergang offers a strategic perspective on why the payment stage, often seen as a mere formality, represents one of the most underutilised opportunities to build lasting customer relationships