All articles by Alison Ebbage

Alison Ebbage

The small business balance

Introducing online services frees up resources that can be directed on improving the relationship management aspect and retaining business But, asks Alison Ebbage, what should these online services look like and will SMEs be ready for them?

Multi-payment platforms and security: A developing relationship

The security focus payment platforms has moved to the front-end, with the emphasis placed on the various ways in which end-users can authenticate themselves Payments platforms are an essential link in the overall payments chain, providing the hub through which payments instructions are processed and sent onto back office systems