The ATM Industry Association (ATMIA) has
presented a new global business survey for ATM operators and banks.
The study shows variances of cost performance
against industry standards for their country and globally.
Go deeper with GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
Mike Lee, CEO of ATMIA told Cards
International that this brand new benchmarking service
for ATM operators is a world first.
“Right now there is no opportunity for ATM
operators to measure their performance against ATM operators in
other regions, globally, or, in many cases, domestically. We
are only aware of benchmarking exercises at national level in a
couple of markets,” Lee said.
“It can become a powerful tool to help
our members improve their year-on-year business performance of
their ATM estates across a range of metrical measurements.”
ATMIA has collaborated with the UK-based
consultancy Value Partners and Francesco Burelli, of Value
Partners, told Cards International:
US Tariffs are shifting - will you react or anticipate?
Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.
By GlobalData“The benefits of the benchmark report to
participants are multiple including the ability to identify areas
of weakness and potential improvement, substantiate good
performance when this is the case and the ability to compare
performance against best practice.”
“ATMIA is also setting up a way to enable ATM
operators to monitor ATM performance, result investment and
improvement efforts over time as the benchmarking exercise will be
run and expanded over time.”
Value Partners identified four areas that will
be the main focus in the survey this includes; cash management,
transaction management, ATM performance monitoring and ATM
multi-functionality.
A General Industry Report will be released by ATMIA and
Value Partners in the first quarter 2011.
