The majority of Britons will use voice
commands to check their bank balances and perform other basic
banking tasks on their mobile phone by 2014, according to digital
banking provider, Intelligent Environments.
The findings indicate that voice recognition
app usage will take off in the next two years along with the rapid
uptake of command services for everyday tasks such as banking.
Go deeper with GlobalData
Access deeper industry intelligence
Experience unmatched clarity with a single platform that combines unique data, AI, and human expertise.
42.8% of all mobile phone sales in October
2011 were the iPhone 4S, which meant that voice intelligence went
mainstream through the launch of Siri – an application that uses a
natural language user interface to answer questions.
“Synchronising voice control services such as
Siri to mobile banking apps will take time-saving and simplicity to
another level. Performing straight-forward banking tasks such as
balance checking or asking when your most recent deposits will
clear using technology like Siri will be commonplace by 2014,” said
James Richards, director of mobile at Intelligent Environments.
“As uptake of voice synthesis smartphones
increases and consumers’ lives converge onto this device, it is
inevitable that everyday banking services will become voice
activated.”
It is predicted that by the end of 2012, 29%
of smartphone users will use their mobile phones for banking, with
more than 80% of Brits expected to use mobile banking by the start
of 2014.
US Tariffs are shifting - will you react or anticipate?
Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.
By GlobalData
