Kenya’s National Bank has introduced an in-house card personalisation facility, which will help the bank issue high security chip cards to its customers quickly.
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The new card personalisation centre has been designed to stabilise card issuance at the bank and improve the turnaround time from card production to issuing, The Standard Digital News reported.
National Bank of Kenya managing director Munir Ahmed said: "We now have market leading efficiency in card issuing and the whole process will be done within the National bank’s premises.
"The period within which cards are delivered to customers at the requesting branch will be reduced significantly from the current 10 days to only 24 hours."
Moreover, the lender is also launching pin-less technology for new debits, credit and prepaid cards, where customers will be offered a one-time pin during activation of their cards at any the bank’s ATM instead of being issued with peel-back or scratch off pin mailers.
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By GlobalData
