Trust Payments, a European payment technology provider, has integrated Trulioo’s suite of verification services to improve its onboarding process.  

The integration includes Trulioo Workflow Studio, Business Verification, Person Match, Identity Document Verification, and Watchlist Screening. 

Since its inception in 2019, Trust Payments is an omnichannel payments and SaaS solutions group and surpassed £1bn in monthly processing volume in 2024 and serves 20,000 businesses across Europe.  

It complies with EU and UK regulatory standards, including those set by the Financial Conduct Authority and Malta Financial Services Authority. 

Previously, Trust Payments faced challenges with its verification processes due to the use of multiple vendors, the company said in a press statement.  

The partnership has allowed the company to operate through a single, integrated platform, thereby accelerating the know your customer (KYC) and know your business (KYB) onboarding processes. 

The integration with Trulioo was completed in a “record” timeframe, attributed to effective collaboration and expedited API testing.  

Post-implementation, Trust Payments has reached an 85% verification success rate in key markets, offering a more consistent onboarding experience for its clients. 

Trulioo provides a unified platform for identity document, non-document, and business verification through a single API.  

This integration enables Trust Payments to optimise onboarding costs, improve conversion rates, and adhere to compliance standards globally.  

Trust Payments CEO Laurence Booth said: “This partnership represents a new digital direction for our onboarding. Our mission is to deliver innovative commerce solutions that help businesses achieve sustainable growth, and Trulioo is contributing to this effort. Trulioo has helped us transform our multivendor verification process into a more streamlined, automated experience, which aligns with our focus on improving service for our teams and customers. 

Trulioo CEO Vicky Bindra stated: “Building trust online is more important than ever. Enabling high-growth companies such as Trust Payments to consolidate processes, reduce costs and scale confidently is exactly what we aim to deliver. We’re excited to support its continued expansion across Europe and beyond.” 

In April, PingPong deployed Trulioo’s Business Verification and Watchlist Screening solutions.