Payment systems provider ACI Worldwide has released an updated version of its ACI Proactive Risk Manager solution that detects fraud across various payment channels.
The 8.2 update allows fraud managers in retail and commercial banking sectors to monitor online and mobile channels, and wholesale transactions for potential fraud.
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Further demographic, financial and non-financial data, such as login details, account, customer, merchant, terminal or employee will be made available to detect suspicious transactions.
ACI Proactive Risk Manager 8.2 also ensures interoperability across ACI on-premise and on-demand systems, enabling customers to view payment processing, usage anomalies and wholesale payments risks collectively.
Mike Braatz, senior vice president of Fraud Products at ACI Worldwide, said: "Faced with pervasive cybercrime and the need to comply with layered security and monitoring regulations, many of our customers are realising the importance of implementing a flexible, integrated fraud detection and prevention solution across all channels and payments products."
"The fraud survey we conducted last fall indicates that customer satisfaction rates are highest when the company or institution proactively detects fraud and enables their customers to play a role in the process," he concluded.
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