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ING invests in employee wellbeING

  • Author: Anna Milne
  • Published: 21 Apr 2017

Things are fast-changing. The younger workforce coming through has different habits and expectations, driving digital transformation at the same time as levelling the traditional corporate hierarchy. Now, the incumbent institutions are taking notice and helping out. Anna Milne writes. read more

Digital encounters of the First Data kind

  • Author: Anna Milne
  • Published: 21 Apr 2017

What are the main concerns for merchants and issuers these days? Security, digital strategy and e-commerce. Anna Milne speaks to Glenn Fodor, SVP and head of strategic intelligence at international processor and acquirer First Data. read more

High altitude, higher stakes?

  • Author: Ivan Castano
  • Published: 20 Apr 2017

Latin America’s third-largest economy could slip into recession if US President Donald Trump’s toxic cocktail of threats to upend the North American Free Trade Agreement or impose heavy tariffs on Mexican exports come true. However, Mexican banks are – at least for now – unconcerned. Ivan Castano writes. read more

New quid on the block- a sterling effort?

  • Author: Anna Milne
  • Published: 11 Apr 2017

The Bank of England has issued a new one pound coin which it claims is the most secure coin in the world. Its 12-sided, bimetallic, latent-imaged, micro-lettered, milled-edged, hidden high security-featured self is now legal tender and coming to a shop near you. Anna Milne asked some payments bods for their thoughts. read more

Cracking China from Down Under

  • Author: Anna Milne
  • Published: 11 Apr 2017

Melbourne-based Airwallex has ambitious plans to be the first e-commerce gateway into China, and by all accounts is on course to do so. Anna Milne caught up with its global head of partnerships to find out how hard it was to crack China, disrupting SWIFT, and why he thinks the future of many things is WeChat. read more

Scotiabank’s digital distribution designs

  • Author: Robin Arnfield
  • Published: 4 Apr 2017

Scotiabank is rolling out a digitally-enabled customer-centric branch design across its Latin American and Caribbean (LAC) operations. Robin Arnfield talks to Katherine Hayward, vice president, customer experience, retail banking at Scotiabank International. read more

Mobile payments are taking off – a lesson for us all

  • Author: EPI editorial
  • Published: 7 Mar 2017

Mobile payment methods continue to soar in popularity in the UK following the introduction of Apple Pay, Android Pay and Barclay’s Pingit. With the anticipated launch of Samsung Pay in the UK, this is further lessening the country’s dependency on cash. Ralf Ohlhausen, PPRO Group, writes. read more

Grab your passports and run!

  • Author: Anna Milne
  • Published: 6 Mar 2017

So with this Brexit thing looming heavily on the cards, what is in store for the UK fintech sector, and what exactly would be the repercussions of losing passporting rights? Anna Milne highlights The Emerging Payments Association’s research into the best potential locations for fintechs. read more

To infin-tech-ity and beyond

  • Author: Anna Milne
  • Published: 3 Mar 2017

With the onset of spring there’s a sense of shifting change in the payments world too. Or is it that I’ve just been to a very forward-looking payments conference in Berlin, namely Merchant Payments Ecosystem (MPE). New payments roles are coming into view as we limber up to PSD2. Anna Milne writes. read more

Canadian start-up throws a spanner in the B2B works

  • Author: Robin Arnfield
  • Published: 3 Mar 2017

What the FI.SPAN? A new Canadian connector platform is enabling banks to integrate open APIs from B2B banking and payment fintechs to serve their corporate clients. Robin Arnfield talks to Lisa Shields, CEO of the Vancouver-based firm, about its origins, plans and strategy. read more

How banks can compete in digital payments environment

  • Author: EPI editorial
  • Published: 27 Feb 2017

The past two years have seen an unprecedented rise in fintechs offering fast and cost-effective payment solutions, and the pool of players continues to grow. Senthil Kumar, group vice president of Oracle’s financial services business unit, looks at what banks can do to succeed in the new digital environment. read more

Top 8 takeaways from MPE Berlin

  • Author: Anna Milne
  • Published: 17 Feb 2017

If the learned experts in the world of payments are anything to go by at Merchant Payment Ecosystems in Berlin this year, the future of payments is all about mobile, open APIs and is pretty much in the hand of the internet giants. read more

What’s stopping customers from opening accounts online?

  • Author: Patrick Brusnahan
  • Published: 30 Jan 2017

While the variety of digital options for opening a bank account, whether they are online or mobile, seems to expand by the week, consumers are still not fully onboard with the idea. Why? HooYu has released a study into the reasons. Patrick Brusnahan reports. read more

From the overbanked to the underbanked: There is an e-wallet for everyone

  • Author: Ann Lim
  • Published: 30 Jan 2017

As technology opens new doors to more sophisticated services and offerings in the payments space, it is important to remain inclusive – especially in Asia, where there is a sizeable untapped market of consumers who do not have access to traditional financial services. Xiou Ann Lim takes a look at two e-wallets. read more

Digital Darwinism beginning to appear

  • Published: 24 Jan 2017

The next few years in the financial services sector are going to be transformative from a marketing perspective – partly driven by a new generation of marketing technologies but also by changes in consumer behaviour, which will lead to Digital Darwinism, so says senior financial marketer Stephen Ingledew. read more


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